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hmmhasany4510
Apr 07, 2022
In Welcome to the Forum
This is why many companies have dozens or even hundreds of operation teams for one product line. . Do you want to improve the experience value of each node in the entire chain as a whole? The answer is: if it can be done, of course the best! However, in a real business scenario, each node is fully iterated, and several years may have passed... However, here is another concept, "Peak-End Rule", which allows us to break through the misunderstanding that every link must be "perfect". The peak-end rule is called the Peak-End Rule in English. Peak refers to the peak, and End refers to the end. This law refers to how people feel about the experience, which is often easily affected by particularly good or particularly bad moments, as well as the end moment, rather than the average of the experience. It is a cognitive prejudice . It is easy to understand by looking at the most famous IKEA user experience model. "Peak value" - 6 product quality, 8 combination display, 9 product use, 14 restaurant dining, and "final value" - 1 yuan ice cream. These points, rather than the average of all points, will leave the user with the final experience. For example, I once took a roller coaster ride at Disneyland in Orlando. I saw that the line was very long and I was really scared, so I backed out. My colleagues sms marketing service were very happy and said, "Why don't you show us a few bags? have to spend money." I think it’s too uneconomical to show them that they can’t go anywhere for 2 hours, so let’s line up together
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